Employee engagement is a critical factor in any leader’s role. If your people are engaged and enjoying their work, productivity and results abound. If your people are not engaged or enjoying their work, study after study shows that productivity drops off, discretional effort disappears, and staff start to consider leaving.

Keeping your people engaged is a subtle art - more than token gestures or financial perks - and it can help enormously to bring in external expertise to help you hone your approach to this for the good of your people, your staff retention, and your results.